Our Core Competencies

CCI differentiates itself through multi-disciplined expertise, breadth of industries experience range of service offerings.

  1. Managed Services

    Managed Services

    Help Desk Support
    CCI was a pioneer in multi-level helpdesk systems for national organizations based on a structure with centralized Level 1 phone support and on-site Level 2 & Level 3 technicians. Remote support is available for organizations of all sizes without requiring any on-site presence using either native operating system utilities, such as the Windows Remote Console, or 3rd party utilities such as "GoToMyPC.com".

    Desktop Architecture & Management
    Standardization and automation of Desktop systems is essential in any organization with more than a few PCs in order to control costs and increase the level of security. CCI personnel are experts in Desktop management and imaging using systems such as Ghost or Altiris, as well as taking advantage of internal utilities and architecture, such as Group Policy. In addition, they have familiarity with the new generation of desktop backup utilities, whether based on local or online storage.

    Server Architecture & Management
    CCI can supply the expertise for a variety of Server operating systems, whether Microsoft Active Directory/Windows architecture, UNIX, Mac OS, or Linux. In addition, with its long established relationship with major hardware suppliers, CCI can deliver the optimum configuration of hardware and operating systems including messaging systems, clustered database servers, and virtualization.

    Forward Technology Managment
    Over the past few years, much of the landscape of IT Technology has changed. Among the offerings are hosted messaging and backup systems, virtualization and cloud – both server and desktop, and the increased use of mobile devices, tablets and smart phones. CCI’s professionals have familiarity with all of these technologies, and can assist you with all of your needs.

    Services

    Support
    • Authorized Warranty Service
    • Service Level Agreements
    • Block of Hours Service Program
    • Maintenance Contracts
    • "Per se" Program
    • Dispatched or Dedicated On-Site
    • Breakfix/Hot Swap Program for Notebooks
    • Image Management Services
    • Installations, Moves, Adds, Changes "IMAC"
    • Software Distribution
    Professional
    • Project Management - PMI Certified
    • Infrastructure Design & Consulting - LAN, WAN, Wireless
    • Network Integration, Conversion, Migration - Citrix, Wintel, Novell
    • Messaging/Groupware – Exchange, Lotus Notes
    • Network Audits
    • Implementation/Deployment/Rollout
    • Standards Development & Change Management
    • Desktop Management (SMS, Altiris, Ghost, Tivoli "ZENworks")
    • Remote, Automated Network Monitoring/Notification
    • Technical Writing
    • Post Project Support

  2. Application & Database Development

    Application & Database Development

    Since its inception, CCI has provided application and database expertise to organizations of all sizes, and diverse fields from Public Utilities to Telecommunications. Applications have been developed in many areas, including: Employee Performance Analysis, Call Center Data Analysis and Reporting, Business Intelligence Reporting, Material Management, Capital Project Management, Work Management Systems, Inventory Management, Employee Time Entry, Custom Recruiting Software.

    Services

    Database Development
    • Database system upgrades
    • Enterprise level data warehousing
    • Analysts, developers and production DBAs
    Legacy System Maintenance
    • Reclaim Key Resources/Reduce Backlog
    • Web Enablement
    Application Development
    • Web Application Development
    • VBA
    • Client/Server
    • Business Intelligence
    • Reporting/Data Warehousing
    • Project Management
    • Client/Server Development
    Technologies:
    • HTML, XML, Java, JavaScript
    • SQLSVR/2005, Oracle 11, Sybase, MySQL, DB2
    • UNIX/Linux (Scripting)
    • Mainframe MVS/TSO, Cobol, CICS, DB2
    • OS – UNIX, LINUX, WINTEL
    • UNIX OS – SUN, IBM, HP
    • ERP, SAP, Oracle

  3. Consulting/Staffing Services

    Consulting/Staffing Services

    CCI has been providing consulting and staffing services to a variety of clients, in fields including: Financial Services, Media, Publishing, Telecommunications, Manufacturing

    Consultants
    CCI can supply consultants in a variety of areas at all levels. Whether you require Project Management, Business Analysts, IT Security Specialists, Network Infrastructure experts, or Business Intelligence Developers, CCI can fill your every need, both long and short term.

    Staffing
    Quick Response Time - Since we constantly recruit professionals, we have a proprietary database of qualified candidates in a wide spectrum of highly skilled and regulated industries.

    Qualified Candidates - Our comprehensive layered recruiting methodology involves multiple screenings and testing processes to ensure candidate quality by design. Candidates you receive will possess education, skills and habits to fit perfectly into your company culture and their position.

    Try and Buy Option – This enables you to evaluate and assess their skill set and performance within your business before committing to a full-time, permanent hire

    Areas of Expertise

    IT Expertise
    • IT Security and Engineering
    • Server Architecture
    • Desktop Architecture
    • Networking Services
    • IT Infrastructure
    • IT Strategy Architecture
    • Help Desk/Support Services
    Development Expertise
    • Application Development
    • Program/Project Management
    • Business Analytical Specifications
    • Detailed Programming Specifications
    • Quality Management/Testing
    • Econometric Financial Modeling
    • User Requirements
    • Business/Financial Cases
    • Methodologies/Best Practices
    Risk Expertise
    • SOX (Sarbanes-Oxley)
    • Risk Metrics
    • Outsourcing Risk
    • Disaster Recovery
    • Contingency Planning
    • Anti-Money Laundering
    • Financial Analysis
    • Compliance Architecture

  4. Procurement

    Procurement

    CCI is a customer-driven organization whose IT professionals will work with you to streamline the purchasing process to obtaining maximum value from your expenditures by reducing costs and freeing up your workforce to attend to more critical tasks.

    CCI can help you identify your IT needs and deliver reliable, quality IT procurement services and support. Our experienced IT professionals are knowledgeable in hardware and software selection, sourcing, order processing, delivery/logistics, integration, and launch to provide you with the most cost-effective solution to meet your specific needs.

    With its long established relationships with Brand Owners, Manufacturers and Suppliers, CCI will obtain the most competitive pricing for both hardware and software purchases, including money-saving Open Licensing from Microsoft, and Purchase Agreements with hardware manufacturers such as HP.

    Check out an example of how simple your procurement process can be here: User Flow